Revenue FAQ's

Revenue FAQ's

What happens to my student fee account when I cancel my study at UNIVEN?
You or your parents/guardians must give notice of your intention to discontinue your studies by completing the prescribed form. This must be delivered to y...
Thu, 14 Jul, 2022 at 2:38 PM
Why do I not always see a full course fee credit on my fees account when I cancelled the module or withdraw from a course?
If you withdraw from individual courses that have a minimum duration of one semester, any fee reduction is dependent upon the date of withdrawal. Details ca...
Thu, 14 Jul, 2022 at 2:39 PM
Who is responsible for ensuring the accuracy of the fees account?
It is your responsibility as a UNIVEN student to check your fees account on a regular basis and make sure that all information is correct. This is especiall...
Thu, 14 Jul, 2022 at 2:40 PM
How do I access my fees account online?
You will need your student number and password to view your fees account balance. If you do not know your password, contact your computer lab supervisor.
Thu, 14 Jul, 2022 at 2:40 PM
Whom should I contact if I need help interpreting my fees account?
Send an email or visit the student finance office and discuss your account with a fees officer. 
Thu, 14 Jul, 2022 at 2:40 PM
How often are fees accounts mailed and to which addresses are they sent?
Detailed statements of fees accounts are sent monthly to your mvula student email account.
Thu, 14 Jul, 2022 at 2:43 PM
My fees account is being mailed to the incorrect address.
You are responsible for maintaining personal address details on the student system. Update your address via My access Self-Service student portal.  Stat...
Thu, 14 Jul, 2022 at 2:44 PM
I am not receiving a fees account and my address details are correct.
Via My access Student Self-Service portal check your fee account to see if you have outstanding fees as we do not send out accounts with credit or nil balan...
Thu, 14 Jul, 2022 at 2:44 PM
I have secured a bursary for next year and the bursary funder wants an estimate of fees. Whom do I need to contact?
Pro forma fees invoices can be requested for bursary funders once a copy of the bursary award letter has been forwarded to the Fees Office
Thu, 14 Jul, 2022 at 2:44 PM
How do I pay for my fees account?
Various methods of payment are available. The student name and number should be clearly stated to ensure the correct fees account is credited. A copy of the...
Thu, 14 Jul, 2022 at 2:45 PM